The Communications Division serves as a support entity for the Madison County Sheriff's Office. The Communications Division Dispatch Center serves as a Public Safety Answering Point (PSAP) for Madison County, Tennessee. As a PSAP, Communications has the responsibility to staff and answer, on a 24-hour basis, the telephones upon which calls for service are received. This includes 911 emergency calls (Sheriff, fire, and paramedic). When a 911 call is received, the caller is connected with a professional Communications Specialist who quickly evaluates their needs and sends an appropriate response.
Communications Division Mission Statement
Our mission is to advance an understanding of the objective and capabilities of the Madison County Sheriff's 9-1-1 Emergency Response System in order to enhance operations, and provide effective and efficient service to the people of our county and members of our Department.
We will accomplish this mission by providing professional training to all communications personnel and enhancing their ability to articulate what is necessary and to effectively bridge the gap between our citizens and the officers responding to the needs of our community.
Our mission is to advance an understanding of the objective and capabilities of the Madison County Sheriff's 9-1-1 Emergency Response System in order to enhance operations, and provide effective and efficient service to the people of our county and members of our Department.
We will accomplish this mission by providing professional training to all communications personnel and enhancing their ability to articulate what is necessary and to effectively bridge the gap between our citizens and the officers responding to the needs of our community.